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Booking terms/conditions and insurance

All arrangements between Mystical Land of Nepal Tourist Services Pvt. Ltd. and you are subject to the following conditions:

If due to really true emergency you are unable to come or continue in the trek or rafting you have chosen to join, there will be some cancellation charges. That what constitutes a true emergency case is interpreted at Mystical Land of Nepal Tourist Services Pvt. Ltd discretion. Please be aware of these conditions such as Dysentery, Giardia diarrhea are commonplaces in East and South Asia and such are not classified as emergencies.

Brochure Accuracy: While we endeavor to ensure that the information given in this brochure is correct at the time of printing, services, facilities and activities may change. Accordingly, we do not warrant, represent or guarantee that any service facility or activity shown in this brochure will actually be available and accordingly we can accept no liability in this respect. You must check with us or your Travel Agent before booking. Please note that in accordance with Condition the prices shown in this brochure are subject to change. Please check with your Travel Agent or us before making a booking.

Booking Procedure:
Filling out our on-line booking form, or print the booking form and filling out and make a reservations, by fax. We contact you by E-mail as soon as your form is received to define the procedures following this step and to confirm the availability on the tour you have chosen with us. All participants booking one of our regular or tailor made tours must read and fully understand our policies and booking conditions.

Pre-arranged Packages: Prearranged packages are the pre booked vacation packages, which are very carefully arranged (as the way our clients want) before our clients come and join the trips with us. This is one of the most convenient ways of booking a hassle free vacation trip. Once you book a prearranged vacation package with us, you don't have to worry about anything regarding your trip anymore, so you can just relax or get engage with your other business till you start the pre booked trip with us.

Representing 25% deposit of the total sales price must accompany all the prearranged bookings. The balance must be entirely paid 45 days prior to the departure date. To guarantee a prearranged booking made 45 days or less before the departure date we request the entire payment of the total sale's price at once. Under no circumstances will there be a refund of any kind, if you do not turn up trip departure, or if you leave a trip for any reason, either voluntarily or involuntarily, after the trip has commenced.

Post-arranged Packages: For post-arranged vacation packages, you don't have to pay in advance. It means no one has to do pre-booking for these kinds of holiday packages. One can make the payment just before the trip, so nothing will be prearranged for these kinds of vacation packages. Although the cost of the trips will be much more higher than any of the Prearranged Packages, we still can not guarantee if we can provide all the services as the ways our clients want since we may not have enough time to arrange everything in the proper ways.

Payments:
We accept two forms of payments:
  1. Wiring to our bank account:
    Please make a payment to Mystical Land of Nepal Tourist Services P. Ltd.
    Name of Bank: Kumari Bank Limited
    Account Number: K-28812-C
  2. Western Union Money Transfer: Please make a payment to Samir Kumar Khanal
    Western Union Money Transfer Service is faster and more convenient way for us to receive the payments.

If you are wiring money to our bank account, please don't forget to fax us the bank voucher or you can scan and send it through email.
Fax no. +977-1-4479694
Email: samir@mysticnepal.com

If you are sending money through Western Union Money Transfer Service, please send us the 10 digit MTCN number (Money Transfer Control number).


Cancellations:

1)  Any cancellation of a booking after confirmation made by us is subject to cancellation charges as indicated below:

I More than 45 days 50% of deposit only
II 30 to 45 days 100% of deposit only
III 15 to 29 days 30% of total package cost
IV 10 to 14 days 50% of total package cost
V 01 to 9 days 100% of total package cost

2)  If any transfer to an alternative departure date, will charge US $ 15 or Euro 10 per person.

Insurance: Personal travel insurance is not included in the package prices quoted in this brochure. While every effort is made to ensure the safety of all participants, it is a condition of booking that you take out a personal travel insurance policy. To protect against unforeseen circumstances, it is advisable to take a "Trip cancellations and medical insurance policy" before your arrival into Kathmandu. Such medical policy should cover transportation costs in the event of helicopter or surface evacuation being required. This is especially mandatory for those taking treks in high altitude.

Prices: Due to circumstances such as increase in prices by airlines, hotels, resorts, we may have to enforce changes in our tour prices and we shall not be held liable for these circumstances. We shall of course, try our utmost not to increase prices!

Responsibility & Liability: All mentioned tours shall be carried out under the management of Mystical Land of Nepal Tourist Services Pvt. Ltd. The management only acts as agents for various principals and is in no way to be considered as the principal or operator of the subject services. Mystical Land of Nepal Tourist Services Pvt. Ltd. reserves the right to make cancellations or other changes in the itinerary, as current conditions require. It shall not be held liable for any costs rising from airline delays, weather conditions, or rise in costs before payment due to alterations made by the hotel and airlines involved.

We would like to thank you for your interest in visiting Mystic Nepal.


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